MATCH Box Office Information

MATCH – Midtown Arts & Theater Center Houston
3400 Main Street, Houston, TX 77002
(713) 521-4533
Email: boxoffice@matchouston.org
Website: matchouston.org

Please note: MATCH is a rental facility. While we sell tickets for most events held here, some presenters handle their own ticketing. Ticketing details for each event can be found on its individual event page.

Box Office Hours

• Wednesday–Friday: 2:00 PM – 5:00 PM
• Event Days: Opens 2 hours prior to any MATCH-ticketed performance
• Closed Monday & Tuesday unless a MATCH-ticketed event is scheduled
• Online sales at matchouston.org are available until 30 minutes before showtime.
  After that time, please purchase tickets in person at the box office.
   

Purchasing & Payment

• Accepted: Cash, checks, major credit cards, Apple Pay, Google Pay
• Bills larger than $50 are not accepted
• No unpaid reservations are allowed
   

Box Office Support Fee

MATCH is a nonprofit organization whose mission is to support small- to mid-sized arts organizations by subsidizing space rentals and essential services that help artists present their work.

The $ 5 per ticket Box Office Support Fee helps fund comprehensive ticketing and box office services for this event, including 24-hour online ticket sales through the MATCH website, box office staffing, and on-site customer support during the performance.

Event producers may choose to either include this fee in the ticket price or list it separately at checkout. This fee is charged per ticket and applies to all purchases, whether made online or in person.

Subscriptions & passes are subject to a $2 per-ticket fee.

What’s Playing at MATCH?

Explore upcoming events by visiting:

• Homepage (scroll to the event listings)
• Calendar View
• Presenter/Company
• Performance Categories (Dance, Theater, Film, Music, etc.)
   

Discounts vary by presenter; not all events offer them.

General guidelines:

• Senior: Age 65+, unless otherwise noted
• Students: Valid student ID required
• Children: Ages 0–13, unless otherwise noted
• Children sitting in their own seat require a ticket; lap children often do not—please confirm before purchasing
• Group discounts, when offered, will be listed on the event’s ticketing page
   

Refunds & Exchanges

• All sales are final unless the event is canceled by the presenter or MATCH
• Exchanges are usually allowed for events with multiple dates/times

1. Reply to your confirmation email with the new preferred date/time
2. Email boxoffice@matchouston.org
3. Call (713) 521-4533

Additional charges apply only if the new performance is priced higher.

Standby / Waiting List

Standby tickets are available for sold-out shows on the day of the performance.

Important notes:

• Standby does not guarantee entry
• Admission is first-come, first-served
• Seating for your full party is not guaranteed
• You must be in the lobby 5 minutes before showtime
• If not admitted, you may exchange for another performance or receive a full refund

Late Seating

Some events have a NO LATE SEATING policy. This will be clearly stated on the event page and your confirmation email.

• Late seating is not guaranteed after the show begins
• When allowed, seating will occur at an appropriate break
• Please arrive at least 30 minutes early to ensure timely seating
   

MATCH is fully committed to accessibility for all patrons.

• Wheelchair-accessible seating available (please call for assistance)
• Accessible ramps at both building entrances
• Drop-off/pick-up available via the Travis Street drive-in
• Accessible parking available in the Mid-Main Garage (first-come, first-served)
• Accessible/Family restrooms located in the breezeway on the first floor
• For questions, contact boxoffice@matchouston.org or (713) 325-5374
   

If you are experiencing issues viewing online content, visit our Virtual Event Troubleshooting page or contact:

• Email: boxoffice@matchouston.org
• Phone: (713) 521-4533